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Northumbria Probation Trust

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the victim liaison service

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victims services panel

We aim to provide victims with the best services we can. Our panel meets several times a year to look at new services and consider improvements.

restorative justice

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Victim liaison service

Northumbria Probation Trust provides an information service for victims of a serious sexual or violent offence, where the offender has been sentenced to 12 months or more in prison or has been placed on a hospital order.

If you have been the victim of a serious sexual or violent crime, you have the right to receive information from the victim liaison service. You can also access the service if you are the parent, guardian or carer of a child victim.

We employ specialist victim liaison staff who provide guidance and information to victims about the offender's sentence. This includes information about all important developments, such as the month when the offender is due to be released from prison and any licence conditions which may affect or help the victim.

We make sure that victims’ comments are taken into consideration. If an offender is eligible for parole, the victim liaison officer may submit a written report to the parole board outlining the victims' views and concerns. This may include an exclusion zone or preventing the offender from contacting the victim.

Victim liaison officers can also signpost victims to further services, such as the national victim support organisation, which specialises in providing personal emotional and practical support

Victim feedback

“The victim liaison officer made me feel at ease from the moment she stepped in the door. She was friendly, caring and informed me of everything I needed to know. It was a pleasure to meet her and I am grateful to know I have the support.”

“Until I was contacted by the service, I felt unsupported and lonely. The help from my victim liaison officer has been exceptional and due to their efforts I now have all the support from other agencies.”

“The victim liaison officer gave me all the advice I needed and put my mind at rest concerning the safety of my family.”

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